Terrorist Hotline

Smishing Scam

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Action Fraud (Action Fraud, Administrator, National)

Smishing – the term used for SMS phishing – is an activity which enables criminals to steal victims’ money or identity, or both, as a result of a response to a text message. Smishing uses your mobile phone (either a smartphone or traditional non-internet connected handset) to manipulate innocent people into taking various actions which can lead to being defrauded.
 
The National Fraud Intelligence Bureau has received information that fraudsters are targeting victims via text message, purporting to be from their credit card provider, stating a transaction has been approved on their credit card.
 
The text message further states to confirm if the transaction is genuine by replying ‘Y’ for Yes or ‘N’ for No.
 
Through this method the fraudster would receive confirmation of the victim’s active telephone number and would be able to engage further by asking for the victim’s credit card details, CVV number (the three digits on the back of your bank card) and/or other personal information.
 
Protect yourself:

  • Always check the validity of the text message by contacting your credit card provider through the number provided at the back of the card or on the credit card/bank statement.
  • Beware of cold calls purporting to be from banks and/or credit card providers.
  • If the phone call from the bank seems suspicious, hang up the phone and wait for 10 minutes before calling the bank back. Again, refer to the number at the back of the card or on the bank statement in order to contact your bank.
  • If you have been a victim of fraud or cyber crime, please report it to Action Fraud at http://www.actionfraud.police.uk/ or alternatively by calling 0300 123 2040

WannaCry Scam

Information sent on behalf of Action Fraud (National Fraud Intelligence Bureau)
Microsoft Tech-Support Scammers using WannaCry attack to lure victims
Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don’t call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.


Report fraud and cyber crime to Actionfraud.police.uk

Message sent by
Action Fraud (Action Fraud, Administrator, National)
 

Bad Parking

The Parish Council have received a continuous stream of complaints about parking around the junction of Parsons Lane and Church Street. Vehicles have been parked too close to the junction causing an obstruction and poor visibility for drivers approaching the junction . Also parking on the pavement opposite the junction has forced pedestrians onto the road as they cannot pass on the pavement. This is especially difficult for those with buggies. The Police have set up an incident number for residents to report this issue. If you see improper parking please phone 101 and quote Incident Number 78 on 25/4/2017 giving the registration number of the vehicle and the type of obstruction. If you can take a photo this will also help.

Phishing Email Scam

Fraudsters are sending out a high volume of phishing emails to personal and business email addresses, pretending to come from various email addresses, which have been compromised.

The subject line contains the recipient’s name, and the main body of text is as below:

“Hi, [name]!

I am disturbing you for a very serious reason. Although we are not familiar, but I have significant amount of individual info concerning you. The thing is that, most likely mistakenly, the data of your account has been emailed to me.

For instance, your address is:

[real home address]

I am a law-abiding citizen, so I decided to personal data may have been hacked. I attached the file – [surname].dot that I received, that you could explore what info has become obtainable for scammers. File password is – 2811

Best Wishes,”

The emails include an attachment – a ‘.dot’ file usually titled with the recipient’s name.

This attachment is thought to contain the Banking Trojan Ursniff/Gozi, hidden within an image in the document. The Ursniff Banking Trojan attempts to obtain sensitive data from victims, such as banking credentials and passwords. The data is subsequently used by criminals for monetary gain.

Protect Yourself:

Having up-to-date virus protection is essential; however it will not always prevent your device(s) from becoming infected.

Please consider the following actions:

Don’t click on links or open any attachments you receive in unsolicited emails or SMS messages: Remember that fraudsters can ‘spoof’ an email address to make it look like one used by someone you trust. If you are unsure, check the email header to identify the true source of communication (you can find out how by searching the internet for relevant advice for your email provider).
Do not enable macros in downloads; enabling macros will allow Trojan/malware to be installed onto your device.
Always install software updates as soon as they become available. Whether you are updating the operating system or an application, the update will often include fixes for critical security vulnerabilities.
Create regular backups of your important files to an external hard drive, memory stick or online storage provider. It is important that the device you back up to is not connected to your computer as any malware infection could spread to that as well.
If you think your bank details have been compromised, you should contact your bank immediately.

If you have been affected by this or any other fraud, report it to Action Fraud by calling 0300 123 2040, or visit www.actionfraud.police.uk.

Burglary Mickleton

Subject: PCSO 9050 Palmer – Burglary in Mickleton
This is a message from the Stow Area Local Policing Team.

 Sometime between 1140hrs & 1530 hrs on Thursday 9 March, a house was burgled in the Pound Lane area of Mickleton.
Unknown offender/s smashed the rear patio door glass to gain entry. Jewellery & cash were taken.
 
Please report any information regarding this or any other crime to the police by ringing 101, or by e-mail on 101@gloucestershire.police.uk  Incident number 326/9.3 refers.
 
  Stow Police Station, High Street, Stow-on-the-Wold, Glos, GL54 1DL

Direct:  01452 907273

Force Control Room 101

Burglary Campden

PCSO Adrian Palmer ~ Chipping Campden Burglary

Between 23/01/2017 and 26/01/2017, person, or persons unknown jemmied a upstairs window at a property in Pear Tree Close. The perpetrators concentrated on searching the upstairs bedrooms and stole a quantity of jewellery and cash. It appears that they used unsecured ladders that had been left in a neighbour’s garden. If you have any information that could help, please phone 101 and quote Incident 350 of 26/01/2017.

Equally, please reinforce amongst your neighbours, the importance of not leaving unsecured ladders in their gardens.

Bank Transfer Fraud

Fraudsters are emailing members of the public who are expecting to make a payment for property repairs. The fraudsters will purport to be a tradesman who has recently completed work at the property and use a similar email address to that of the genuine tradesman. They will ask for funds to be transferred via bank transfer. Once payment is made the victims of the scam soon realise they have been deceived when the genuine tradesman requests payment for their services.

Protect yourself

  • Always check the email address is exactly the same as previous correspondence with the genuine contact. 
  • For any request of payment via email verify the validity of the request with a phone call to the person who carried out the work.
  • Check the email for spelling and grammar as these signs can indicate that the email is not genuine.
  • Payments via bank transfer offer no financial protection; consider using alternative methods such as a credit card or PayPal which offer protection and an avenue for recompense.

If you believe that you have been a victim of fraud you can report it online http://www.actionfraud.police.uk/report_fraud or by telephone 0300 123 2040.
 

Fake Amazon emails

Fake Amazon emails claim you have placed an order
Action Fraud has received several reports from victims who have been sent convincing looking emails claiming to be from Amazon. The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.
The scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include: Bose stereos, iPhone’s and luxury watches.

The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund. The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.

Amazon says that suspicious e-mails will often contain:

  • Links to websites that look like Amazon.co.uk, but aren’t Amazon.co.uk.
  • Attachments or prompts to install software on your computer.
  • Typos or grammatical errors.
  • Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.


Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon by visiting https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201489210

To report a fraud or cyber crime, call us on 0300 123 2040.

Message sent by
Action Fraud (Action Fraud, Administrator, National)

Rogue Trader

PC 1501 Ali Palfrey ~ Rogue Traders targeting housholds

Please be aware that there have been two incidents of a rogue trader coming to the door of elderly residents and demanding money for imagined work carried out on their driveways. At approximately 15:00 on  02/01/2017 he approached a resident of Aston Road Chipping Campden, and today, at 11:15 on 03/01/2017, he tried the same thing on Arbour Close Mickleton. The description of the offender is that of a 5ft 6in clean shaven white male in their early forties with dark cropped hair wearing a dark jacket, blue jeans and trainers. It is also believed he may be driving an old style burgundy saloon car. If you have any information that may be of use, please phone 101 and quote Incident 334 of 02/01/2017.

Please ensure your elderly neighbours are aware that this individual is in the area and advise them not to open the door to strangers. Also remind them that, if the person persists, and they are frightened, please phone 999.